When you use hoy bhaji, this policy explains exactly what data we collect, why we collect it, and how we keep it secure — with full transparency.
A quick overview of the key pillars of hoy bhaji's Privacy Policy
All your personal data is protected with 256-bit SSL encryption. Passwords are never stored in plain text — only encrypted hashes are kept.
Hoy Bhaji never sells your data to advertisers or third parties. Your information is used solely to improve your experience.
KYC documents are stored on secure servers, and any unnecessary copies are deleted once verification is complete. No unauthorized party can access this information.
You can view, correct, or request deletion of your data at any time. You can also unsubscribe from marketing emails in a single click.
We're transparent about which cookies hoy bhaji uses and why. Except for essential cookies, all others only run with your consent.
Your data is not kept indefinitely. Once legal retention requirements have been met or your account is closed, data is deleted within a defined timeframe.
| Subject | Hoy bhaji's Position |
|---|---|
| Data Sales | No — Never |
| Encryption | 256-bit SSL throughout |
| Right to Erasure | Yes — Upon Request |
| Marketing Opt-Out | Yes — at any time |
| Sharing with Third Parties | For Legal Purposes Only |
| Data Retention Period | 5 years after account closure (legal obligation) |
| Cookie Controls | User Consent-Based |
Welcome to hoy bhaji. This Privacy Policy explains what data we collect when you use our website, mobile app, or any of our services — why we collect it and how we keep it safe.
Hoy Bhaji believes privacy is a fundamental right. That's why we only collect data that is necessary and never use it for any purpose beyond what you have consented to. This Privacy Policy applies to all Hoy Bhaji services — including the website, app, live chat, and email communications.
By using this platform, you confirm that you have read and agreed to this Privacy Policy. If you are under 18, please do not use hoy bhaji.
This policy has been written in Bengali for your convenience. In the event of any conflict between the English and Bengali versions, the English version shall prevail.
Hoy Bhaji collects data in three main ways — what you provide directly, what is collected automatically as you use the service, and what is required to meet legal obligations.
Information you provide directly:
Automatically Collected Data:
Full payment card numbers are never stored on Hoy Bhaji's servers. All payments are processed through a PCI-DSS certified payment gateway.
Hoy bhaji uses your data only for specific, legitimate purposes — and only to the extent necessary, nothing more.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile | Contract Fulfillment |
| KYC & Age Verification | NID, passport, selfie | Legal Obligations |
| Payment Processing | Payment method details | Contract Fulfillment |
| Fraud & Anti-Money Laundering | Transaction logs, IP address, device info | Legal Obligations |
| Service Improvement & Personalization | Usage Patterns, Preferences | Legitimate Interest |
| Marketing Communications | Email, mobile number | Your Consent |
| Support & Dispute Resolution | Communication History | Contract Fulfillment |
If your data is ever used beyond the purposes stated in this Privacy Policy, you will be notified in advance and, where required, your fresh consent will be obtained.
Hoy Bhaji never sells your data or shares it with third parties for advertising purposes. However, data may be shared in certain specific circumstances:
All third parties that hoy bhaji works with are required to uphold our privacy standards. Any failure to meet contractual obligations will result in termination of the partnership.
In the event of a business merger or acquisition, data may be transferred — but users will be notified in advance and the same level of privacy protection will be maintained.
Hoy bhaji uses industry-standard security measures to protect your data. Our servers operate in compliance with international security standards and undergo regular security audits.
Your data is retained for a maximum of 5 years after account closure, as required under international financial regulations. After that, it is permanently deleted or anonymized.
No security system is 100% foolproof. You also have a role to play — use a strong password and never share your login credentials with anyone.
Hoy Bhaji uses cookies and similar technologies on its website and app to enhance your experience and keep the platform secure.
| Cookie Type | Purpose | Your Control |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Cannot be disabled |
| Functional Cookies | Language preferences, game settings | Opt-Out Available |
| Analytics Cookies | Page usage statistics | Opt-Out Available |
| Marketing Cookies | Showing relevant offers | Opt-Out Available |
You can delete cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain features of the platform.
As a hoy bhaji user, you have full control over your own data. Your rights are detailed below:
You may request to see what data we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
You can request that your data be used only for specific purposes.
You can receive your data in a readable, portable format.
You may object to your data being used for marketing or profiling purposes.
To exercise any of your rights, email us at support@hoybhaji.com. We aim to respond within 30 business days.
Use the subject line "Privacy Request — [your account email]". Send it from your registered email address for identity verification, and clearly state the type of request you are making.
Hoy Bhaji is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed during the KYC process.
If a minor has accidentally created an account, a parent or legal guardian can contact support@hoybhaji.com and we will immediately close the account and delete all associated data.
If you think a family member may be accessing your account, change your password immediately and let us know. To learn more about responsible gaming, Responsible Gaming View Page.
Hoy Bhaji may update this Privacy Policy from time to time due to service improvements, new legal requirements, or changes in business operations.
Check this page regularly to stay informed about how your data is being managed.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. Our privacy team is always ready to respond to your message promptly.
Email: support@hoybhaji.com
Response Time: Up to 30 Business Days
Support: 7 days a week, 24 hours a day
Language: Bengali & English
If you believe we have violated your privacy rights and were unable to resolve the matter directly with us, you have the right to file a complaint with the relevant regulatory authority at any time.